Any situation faced by emergency workers (or others) that causes them to experience unusually strong emotional reactions which have the potential to interfere with their ability to function either at the scene or later. critical incident stress. An acute stress reaction caused by exposure to a traumatic event. critical incident stress debriefing. The process of ensuring the welfare of emergency service and other personnel following a potentially traumatic event.
69 defusing, debriefing and worker support. These special techniques have been developed to assist workers who have been affected by their experiences and have developed potential or actual traumatic stress. Debriefings may use structured methods by those with special training whose aims are to ensure that the details of the experience are reviewed, together with the thoughts, emotions and behavioural reactions they have caused. disaster. A serious disruption to community life which threatens death or injury in that community and/or damage to property which is beyond the day-to-day capacity of the prescribed statutory authorities and which requires special mobilisation and organisation of resources other than those normally available to those authorities. disaster affected persons. People. Other than emergency management personnel, who experience losses or injury or are affected by a disaster. Usually understood to exclude the deceased. disaster management. The body of knowledge and administrative decisions and operational activity which pertain to the various stages of a disaster at all levels. personal support services. The process of assisting the diverse,
immediate as well as longer-term personal needs of persons affected by a disaster. Such needs may encompass provision of information,
practical advice on a range of issues and emotional support. post traumatic stress disorder. An anxiety disorder, beyond the normal response to stress, caused by exposure to a highly traumatic event that has been excessively demanding. psychological services. The specific forms of assistance, ranging from initial support through to longer-term clinical treatment, provided by trained personnel within this framework. psychological support. Psychological support is used as empathetic listening and emotional attunement and can be provided by relative, friend and non-clinical support staff. It is a sophisticated recognition and reverberation to affected people. stressors. Particular agents in disasters which lead to stresses and traumas.